Best Western Plus Stoke-On-Trent Moat House Hotel - Stoke-on-Trent

ex. BEST WESTERN Stoke-on-Trent Moat House

Etruria Hall, Festival Way, Etruria, Stoke-on-Trent, United Kingdom, ST1 5BQ  show map
 4 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Best Western Plus Stoke-On-Trent Moat House Hotel - Stoke-on-Trent

 Paid Wi-Fi
 Parking

Paid parking

 24-hour

24-hour reception

 Check-in/Check-out

Express check-in/-out

 Swimming pool

Indoor swimming pool

 Fitness/Gym

Fitness center

 Spa and relaxation

Health club

Solarium

Reflex massage

Steam bath

Jacuzzi

 Breakfast

In-room breakfast

Overview

Situated near restaurants, entertainment venues and nightclubs, the 4-star Best Western Plus Stoke-On-Trent Moat House Hotel offers an aqua park and an indoor swimming pool along with a comfortable atmosphere. The exquisite hotel, built in 1991, is renowned for its contemporary architecture.

It is nestled in the center of Stoke-on-Trent with direct proximity to Trentham Gardens, Alton Towers and Britannia Stadium. The venue is set within 2 km from Stoke-on-Trent city center.

The property enjoys unique location within a 40-minute drive to Manchester airport.

Rooms

All quiet rooms at Best Western Plus Stoke-On-Trent Moat House Hotel are fitted with a minibar, a personal safe, individual climate control, a trouser press and direct dial phone. Some rooms feature views over Monkey Forest. The guestrooms offer an elegant interior and carpet floor.

Eat & Drink

Atmosphere In Our Viva bar is available on site. Offering american dishes, Frankie and bennys is a 10-minute walk away.

Services

The property offers conference equipment, a business center and a photocopier for the use of guests.

Relax

Best Western Plus Stoke-On-Trent Moat House Hotel also features a spa lounge, a health club and a Jacuzzi as well as a gym and a fitness center.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Free private parking is possible on site.

Year renovated:   2006.  Number of floors:   4.  Number of rooms:   147.

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Facilities

General

  • Paid Wi-Fi
  • Paid parking
  • Express check-in/-out
  • 24-hour reception
  • Non-smoking rooms
  • Safe deposit box
  • No pets allowed
  • Vending machines
  • Coffee shop
  • Gift/Newsstand
  • Currency exchange
  • Beauty salon
  • Luggage storage
  • Elevator
  • Rooms/Facilities for disabled

Services

  • Room service
  • Bell staff/Porter
  • Dry cleaning
  • Self-service laundry
  • Wedding services
  • Hearing impaired services
  • Newspaper service
  • Wake up service

Dining facilities

  • Paid breakfast
  • In-room breakfast
  • Restaurant
  • Bar/Lounge area

Meeting facilities

  • Business center
  • Meeting room
  • Meeting/Banquet facilities
  • Fax/Photocopying

Children's facilities

  • Cribs/Baby cots

Leisure facilities

  • Indoor swimming pool
  • Health club
  • Spa lounge
  • Steam bath
  • Solarium
  • Jacuzzi
  • Garden area
  • Reflex massage

Room facilities

  • Free Wi-Fi in rooms
  • In-room air conditioning
  • Paid in-room safe
  • Tea and coffee facilities
  • Bottled water
  • Connecting rooms
  • Dressing area
  • Terrace
  • Rollaway beds
  • Ironing facilities
  • In-room desk

Bathroom

  • Private bathroom
  • Steam shower
  • Room toiletries
  • Hair dryer
  • Bathrobe

Media

  • Flat-screen TV
  • Cable/Satellite television
  • Direct dial telephone
  • Data ports
  • Radio
  • AM/FM alarm clock

Policies

Check-in

  • from  3 pm

Check-out

  • until  11 am

Children and extra beds

  • All children under the age of 5 may stay free of charge when using existing bedding. 
  • All children under the age of 2 may stay for free in a crib. 
  • Older children/adults may stay for free in an extra bed. 
  • Maximum capacity of extra beds in a room is 1. 

Pets

  • Pets are not allowed.

How to reach hotel

hotel Best Western Plus Stoke-On-Trent Moat House Hotel - Stoke-on-Trent Stoke-on-Trent location
Show big map »

Hotel Address:

Etruria Hall, Festival Way, Etruria, Stoke-on-Trent, United Kingdom, ST1 5BQ

Get directions
City Center
  • Stoke-on-Trent
    4300 ft
Airports
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  11 am
  • Year renovated:
    2006
  • Number of floors:
    4
  • Number of rooms:
    147

Hotel Awards

UKHOTEL AWARDSRecommendedStoke-on-TrentBest Western Plus Stoke-On-Trent Moat House

According to guest reviews, the hotel has been rated as
Best Family Hotels in United Kingdom

Use Badge

Rooms and availability

Best Western Plus Stoke-On-Trent Moat House photos RoomBest Western Plus Stoke-On-Trent Moat House photos RoomBest Western Plus Stoke-On-Trent Moat House photos Room
Double Room
Bed type: Double bed or 2 Single beds
Size: 260 sq. feet
Check Prices
  • Air conditioning
  • Shower
— Less information+ More information
Room facilities
    Best Western Plus Stoke-On-Trent Moat House photos RoomBest Western Plus Stoke-On-Trent Moat House photos RoomBest Western Plus Stoke-On-Trent Moat House photos Room
    Deluxe Suite
    Bed type: King-size bed
    Size: 260 sq. feet
    Check Prices
    • Air conditioning
    • Shower
    — Less information+ More information

    Suite-1 King Bed, Non-Smoking, Deluxe Quality Room

    Room facilities
      Best Western Plus Stoke-On-Trent Moat House photos RoomBest Western Plus Stoke-On-Trent Moat House photos RoomBest Western Plus Stoke-On-Trent Moat House photos Room
      Executive Double Room
      Bed type: Double bed
      Size: 260 sq. feet
      Check Prices
      • Air conditioning
      • Shower
      — Less information+ More information

      Non-Smoking Executive Room with One Double Bed

      Room facilities

        How to reach hotel

        hotel Best Western Plus Stoke-On-Trent Moat House Hotel - Stoke-on-Trent Stoke-on-Trent location
        Show big map »

        Hotel Address:

        Etruria Hall, Festival Way, Etruria, Stoke-on-Trent, United Kingdom, ST1 5BQ

        Get directions
        City Center
        • Stoke-on-Trent
          4300 ft
        Airports
        Hotel information
        • Check-in:
          from  3 pm
        • Check-out:
          until  11 am
        • Year renovated:
          2006
        • Number of floors:
          4
        • Number of rooms:
          147

        Hotel Awards

        UKHOTEL AWARDSRecommendedStoke-on-TrentBest Western Plus Stoke-On-Trent Moat House

        According to guest reviews, the hotel has been rated as
        Best Family Hotels in United Kingdom

        Use Badge

        Best Western Plus Stoke-On-Trent Moat House Location

        Legend
        • Current hotel
        • Hotels nearby
        • Other hotels
        • Airports
        • Underground stations
        • Train stations
        • Parks
        • Tourist attractions
        • Museums
        • Convention centers
        • Stadiums
        • Food and meals
        • General

        Hover above the icons to see hotel photo and details.

        Click the hotel to go to the main hotel page.

        Route Planner
        Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

        What's nearby

        Tourist attractions

        • Alton Towers - 4000 ft
        • Original Art Shop - 4300 ft
        • Middleport Recycling Shop - 1.1 mi
        • Slaters - 1.5 mi

        Popular areas

        • City Center - 4000 ft

        Places of interest

        • British Pottery Manufacturers Federation Club - 1.4 mi

        Convention centers

        • Regent Chambers - 4300 ft

        Amusement

        • Hot Shots - 400 ft
        • Odeon/Uci Ltd - 1000 ft
        • Mecca Social Club - 1700 ft
        • Waterworld 2000 Ltd - 1700 ft
        • Shipleys Amusements - 4000 ft
        • Mister Nudge - 4300 ft
        • Mr Nudge - 4300 ft
        • Gala Bingo - 4300 ft
        • North Staffs Regional Film Theatre - 1.3 mi

        Museums

        • Etruria Industrial Museum - 3300 ft
        • Dudson Museum - 3300 ft
        • Potteries Museum - 4300 ft
        • Moorcroft Museum - 1.1 mi

        Theaters

        • Mitchell Memorial Theatre - 3700 ft
        • The Regent Theatre - 4000 ft
        • Regent Theatre - 4000 ft
        • Regent Theatre & Victoria Hall - 4600 ft
        • Ambassador Theatre Group - 4600 ft
        • Stoke On Trent Repertory Theatre Ltd - 1.4 mi

        Local attractions

        • Newcastle Borough Museum & Art Gallery - 1.2 mi
          Brampton Park, Newcastle-under-Lyme
        • Gladstone Pottery Museum - 3.8 mi
          Uttoxeter Road, Stoke-on-Trent
        • Foxlowe Arts Centre - 9.0 mi
          Market Place, Leek
        • The Beetroot Tree - 3.3 mi
          South Street, Draycott
        • Dorothy Clive Garden - 8.4 mi
          Willoughbridge, Market Drayton

        Near the hotel

        • Dudson Museum - 4000 ft
          Hope Street, Stoke-on-Trent
          Hotel information
          • Check-in:
            from  3 pm
          • Check-out:
            until  11 am
          • Year renovated:
            2006
          • Number of floors:
            4
          • Number of rooms:
            147

          Hotel Awards

          UKHOTEL AWARDSRecommendedStoke-on-TrentBest Western Plus Stoke-On-Trent Moat House

          According to guest reviews, the hotel has been rated as
          Best Family Hotels in United Kingdom

          Use Badge

          Hotels nearby
          Stone House Hotel
          3 stars
          16 km

          Best Western Plus Stoke-On-Trent Moat House Reviews

          Guest reviews are submitted by our customers after their stay at Best Western Plus Stoke-On-Trent Moat House

          Average guest rating

          7.6out of 10
          Fabulous
          Based on 272 reviews

          Guest reviews

          • Single
            7.4

            The room was comfortable and spacious. It was nice and clean and the staff were efficiant.

          • Family with children
            10.0

            Loved the room and the facilities

            My daughter felt that the pillows were to hard and we were concerned about the smells in a non-smoking room and the corridors.

          • Family with children
            5.4

            Room service was efficient. Pool / gym facilities were good

            Very noisy. My reservation through Booked.net was not on file at the hotel, fortunately the hotel had accommodation, but it was not the type of room I had booked or wanted. Pool was over chlorinated

          • Family with children
            6.6

            Used hotel as a base for Alton towers (family trip). Good location 35min drive to Alton Towers and hotel easy to access from motorway. Tesco/Sainsburys close by along with a retail park with places to eat and cinema/bowling. Clean hotel and reasonably priced.

            Booked hotel 4 weeks in advance. Received phone call 5 days prior to stay to inform me that pool/spa would be out of use during my 3 night stay. Too late to find alternative accommodation as during school holidays. Very disappointed as were my children. On arrival at hotel, no compensation for inconvenience offered, not even a free meal. After a 5 hour drive to hotel had planned on going for a swim - this did not happen.

          • Family with children
            8.8

            perfect location with family for restaurants and alton towers

            a bit noisy from people outside room and air conditioner. Surroundings of pool need updating a bit tired but lovely and warm!

          • Family with children
            7.4

            Perfect place to stay for visiting Alton Towers.

          • Family with children
            9.6

            The hotel and very clean surrandings and room would come again

          • Couple
            7.8

            Large comfortable room

            Noisey School trip on the same floor as us

          • Family with children
            8.2

            Efficient reception staff, pleasant room and a good value breakfast with plenty of choice.

            Can be quite busy with functions, meetings etc. However this did not detract from our overall enjoyment of our stay.

          • Older travelers
            6.6

            Hotel was easy to find and wel located off major roads.

            The pool, sauna and hot tub areas were all slightly run down and tired with no separate changing cubicles, it was like being back at school. also to get to the pool you have to walk out through the spa reception and then in the pol you are like a gold fish being watch by the gym users.

          • Single
            6.6

            Making the booking....the number of different prices and no help for regular guests

          • Family with children
            8.8

            The comfortable rooms and the servicr from the staff

            Bath Cleansliness and the fact that I could hear the wedding reception music from downstairs

          • Group of friends
            6.6

            We liked the spa facilities and that twin rooms are available.

            We didn't like that the hotel advertises the old castle like building in the photo, but guests stay in the new building next to it. A bit deceiving.

          • Family with children
            6.2

            very good brekfest ,

            lunch and evening meals very poor.

          • Single
            10.0

            very comfortable, no hassle, good food presented well.

          How to reach hotel

          hotel Best Western Plus Stoke-On-Trent Moat House Hotel - Stoke-on-Trent Stoke-on-Trent location
          Show big map »

          Hotel Address:

          Etruria Hall, Festival Way, Etruria, Stoke-on-Trent, United Kingdom, ST1 5BQ

          Get directions
          City Center
          • Stoke-on-Trent
            4300 ft
          Airports
          Hotel information
          • Check-in:
            from  3 pm
          • Check-out:
            until  11 am
          • Year renovated:
            2006
          • Number of floors:
            4
          • Number of rooms:
            147

          Hotel Awards

          UKHOTEL AWARDSRecommendedStoke-on-TrentBest Western Plus Stoke-On-Trent Moat House

          According to guest reviews, the hotel has been rated as
          Best Family Hotels in United Kingdom

          Use Badge