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Best Western Plus Stoke On Trent Moat House - Stoke-on-Trent

ex. BEST WESTERN Stoke-on-Trent Moat House

Etruria Hall, Festival Way, Etruria, Stoke-on-Trent, United Kingdom, ST1 5BQ  show map
 4 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Best Western Plus Stoke On Trent Moat House - Stoke-on-Trent

Wi-Fi
Parking

On-site car park

Luggage storage
24-hour services

Late check-in/ -out

24-hour reception

Food/ Drinks

Bar/ Lounge area

Restaurant

Fitness/ Gym

Fitness centre

Swimming pool

Outdoor swimming pool

Indoor swimming pool

Spa and relaxation

Jacuzzi

Massage

Solarium

Sauna

Overview

Best Western Plus Stoke On Trent Moat House Hotel offers a convenient location in a shopping area of Stoke-on-Trent. Built in 1991, the hotel is a combination of elegant architecture and contemporary facilities.

Guests can easily get to Gladstone Pottery Museum, which is approximately 7 km away. The property is in a 20-minute walk to Stoke-on-Trent city center.

Set next to a cinema, entertainment venues and restaurants, this hotel also offers an aqua park and an indoor swimming pool on site.

Manchester airport can be reached within a 45 minutes' drive from Best Western Plus Stoke On Trent Moat House Hotel.

Rooms

This attractive property features cozy guestrooms fitted with complimentary Wi-Fi, satellite television, climate control, central heating and a private safe. The rooms are designed with stylish décor and have carpet floors.

Eat & Drink

Guests can relax at the trendy Atmosphere In Our Viva bar, offering a variety of coffee and refreshments. Frankie and bennys treats guests with American meals and lies within 500 meters from the property.

Services

Best Western Plus Stoke On Trent Moat House Hotel provides conference equipment, a business centre and a copier along with 24-hour room service, concierge service and ironing service.

Relax

Steam baths and massage are available on site. On-site amenities for fitness include a gym and a fitness center.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Private parking is possible on site for free.

Year renovated:   2006.  Number of floors:   4.  Number of rooms:   147.

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Facilities

General

  • Non-smoking property
  • Wi-Fi
  • On-site car park
  • Safe deposit box
  • 24-hour reception
  • Late check-in/ -out
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • Luggage storage
  • Lift
  • Currency exchange
  • Hairdresser
  • Beauty salon
  • Vending machines

Sports & Fitness

  • Fitness centre

Services

  • Room service
  • Laundry
  • Dry cleaning
  • Wedding services
  • Hearing impaired services
  • Wake up service
  • Newspaper service
  • Bell staff/Porter

Dining

  • In-room breakfast
  • Restaurant
  • Bar/ Lounge area

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots

Spa & Leisure

  • Indoor swimming pool
  • Outdoor swimming pool
  • Solarium
  • Sauna
  • Jacuzzi
  • Massage

Room features

  • Air conditioning
  • Dressing area
  • Terrace
  • Tea and coffee facilities
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Hair dryer
  • Bathrobe

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • Direct dial telephone
  • Data ports
  • Radio
  • AM/FM alarm clock

Policies

CHECK-IN / CHECK-OUT

Check-in from 3 pm FREE
Check-out until 11 am FREE

Children and extra beds

All children
0 - 2 years
Cot GBP 5
All children
3 - 12 years
Extra bed GBP 10
Maximum capacity of extra beds in a room is 1. 
Maximum capacity of cots and extra beds depends on the room you book. Please check room details before you make a reservation.

Pets

Pets are not allowed.

How to reach hotel

hotel Best Western Plus Stoke On Trent Moat House - Stoke-on-Trent Stoke-on-Trent location
Show big map »

Hotel Address:

Etruria Hall, Festival Way, Etruria, Stoke-on-Trent, United Kingdom, ST1 5BQ

Get directions
Airports
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  11 am
  • Year renovated:
    2006
  • Number of floors:
    4
  • Number of rooms:
    147

Hotel Awards

UKHOTEL AWARDSRecommendedStoke-on-TrentBest Western Plus Stoke On Trent Moat House

According to guest reviews, the hotel has been rated as
Best Family Hotels in United Kingdom

Use Badge

Rooms and availability

Best Western Plus Stoke On Trent Moat House photos Room
Double Room
  • Room size:

    260 sq. feet

  • Max occupancy:

    4 persons

  • Bed type:

    1 Double bed, 2 Single beds, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Non-smoking
    • Air conditioning
    • + More
  • General:Free internet access
  • Safe deposit box
  • Work desk
  • Ironing facilities
  • Connecting room
  • Trousers press
  • Direct dial phone number
  • Bathroom:Hair dryer
  • Bathrobe
  • Guest toiletries
  • Bidet
  • Bedding:Sofa bed
  • Dining:Coffee/tea maker
  • Microwave
  • Refrigerator
  • Media:Satellite TV
  • Wake up service
  • Computer hookup
  • Radio
Best Western Plus Stoke On Trent Moat House photos Exterior Hotel information
Family Twin Room
  • Room size:

    260 sq. feet

  • Max occupancy:

    4 persons

  • Bed type:

    2 Single beds, 1 Double bed, 1 Double bed and 1 Single bed

  • Check Prices
  • Room Facilities:
    • Non-smoking
    • Air conditioning
    • + More
  • General:Free internet access
  • Safe deposit box
  • Work desk
  • Ironing facilities
  • Connecting room
  • Trousers press
  • Direct dial phone number
  • Bathroom:Hair dryer
  • Bathrobe
  • Guest toiletries
  • Bidet
  • Bedding:Sofa bed
  • Dining:Coffee/tea maker
  • Microwave
  • Refrigerator
  • Media:Satellite TV
  • Wake up service
  • Computer hookup
  • Radio
Best Western Plus Stoke On Trent Moat House photos Room
Executive Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Non-smoking
    • Air conditioning
    • + More
  • General:Free internet access
  • Safe deposit box
  • Work desk
  • Connecting room
  • Trousers press
  • Direct dial phone number
  • Bathroom:Hair dryer
  • Bathrobe
  • Guest toiletries
  • Bidet
  • Bedding:Sofa bed
  • Dining:Coffee/tea maker
  • Media:Satellite TV
  • Wake up service
  • Computer hookup
  • Radio
Double Room Mobility accessible
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed

  • Check Prices
  • Room Facilities:
    • Non-smoking
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Facilities for disabled
  • Work desk
  • Connecting room
  • Trousers press
  • Direct dial phone number
  • Bathroom:Hair dryer
  • Bathrobe
  • Bidet
  • Dining:Coffee/tea maker
  • Media:Wake up service
  • Radio
Room Description:

1 DOUBLE BED,NO SMOKING, WHEELCHAIR ACCESSIBLE

King Suite
  • Max occupancy:

    4 persons

  • Bed type:

    1 King-size bed, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Non-smoking
    • Air conditioning
    • + More
  • General:Free internet access
  • Safe deposit box
  • Work desk
  • Connecting room
  • Trousers press
  • Direct dial phone number
  • Bathroom:Hair dryer
  • Bathrobe
  • Bidet
  • Dining:Coffee/tea maker
  • Microwave
  • Refrigerator
  • Media:Wake up service
  • Radio
Room Description:

SUITE-1 KING BED,NO SMOKING, DELUXE QUALITY ROOM

Standard Twin Room for Single Use
  • Max occupancy:

    1 person

  • Bed type:

    2 Single beds

  • Check Prices
Room Description:

Twin room sole use

Standard Single Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 Single bed, 1 Double bed

  • Check Prices
Room Description:

Free WiFi, controlled heating/cooling, coffee/tea maker, hairdryer, crib available, desk, alarm clock, bathroom rails, closed caption TV, wheelchair access for bedroom, emergency cord/button system in bathroom, emergency cord/button system in bedroom

Wheelchair Accessible Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed

  • Check Prices
  • Room Facilities:
    • Non-smoking
    • Air conditioning
    • + More
  • General:Free internet access
  • Safe
  • Ironing facilities
  • Bathroom:Hair dryer
  • Bedding:Sofa bed
  • Dining:Coffee/tea maker
  • Media:Radio
Room Description:

[NON-REFUNDABLE]-1 Double Bed( Non-Smoking, Wheelchair)

Standard Quadruple Room
  • Max occupancy:

    2 persons

  • Bed type:

    Sleeping arrangements for 4 persons

  • Check Prices
  • Bedding:Sofa bed
Room Description:

QUADRUPLE WITH SOFA BED. ROOM ONLY. Non refundable

Family Twin Room for Single Use
  • Max occupancy:

    1 person

  • Bed type:

    2 Single beds

  • Check Prices
Room Description:

Twin room sole use

Family Single Room
  • Max occupancy:

    1 person

  • Bed type:

    1 Single bed

  • Check Prices
  • Bathroom:Guest toiletries
Family Suite
  • Max occupancy:

    2 persons

  • Check Prices
  • Bathroom:Guest toiletries
Deluxe King Suite
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Air conditioning
    • + More
  • General:Trousers press
  • Direct dial phone number
  • Media:Satellite TV
  • Computer hookup
  • Radio
Room Description:

Our deluxe king bedded suites are furnished to a high standard, with cozy beds, free Internet, flat screen TV, tea and coffee facilities and complimentary toiletries as a minimum, we are sure you will want to stay!

Comfort Twin Room
  • Max occupancy:

    2 persons

  • Bed type:

    2 Single beds, 1 Double bed

  • Check Prices
  • Bedding:Sofa bed
Room Description:

TWIN COMFORT. ROOM ONLY. Non refundable

Comfort Single Room
  • Max occupancy:

    1 person

  • Bed type:

    1 Single bed

  • Check Prices
Room Description:

Standard|Comfort Room

Executive Single Room
  • Max occupancy:

    1 person

  • Bed type:

    1 Single bed, 1 Double bed

  • Check Prices
Room Description:

This room is situated in a quiet part of the hotel. The room offers a complimentary chocolate bar and sparkling mineral water. It also benefits from bathrobes and complimentary toiletries.

Luxury King Suite
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Non-smoking
    • + More
  • General:Free internet access
  • Bathroom:Guest toiletries
Room Description:

[NON-REFUNDABLE]-Suite-1 King Bed( Luxurious, Unique, Best, Music Device, Non-Smoking)

Luxury Suite
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed, 1 Single bed

  • Check Prices
  • Bedding:Sofa bed
Room Description:

Suite|Luxury Suite

Best Western Plus Stoke On Trent Moat House Location

Legend
  • Current hotel
  • Hotels nearby
  • Other hotels
  • Airports
  • Underground stations
  • Train stations
  • Parks
  • Tourist attractions
  • Museums
  • Convention centers
  • Stadiums
  • Food and meals
  • General

Hover above the icons to see hotel photo and details.

Click the hotel to go to the main hotel page.

Route Planner
Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

Local attractions

  • Gladstone Pottery Museum3.8 mi
    26 Uttoxeter Road
  • Dorothy Clive Garden8.7 mi
    A51 - Willoughbridge Lane Willoughbridge
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  11 am
  • Year renovated:
    2006
  • Number of floors:
    4
  • Number of rooms:
    147

Hotel Awards

UKHOTEL AWARDSRecommendedStoke-on-TrentBest Western Plus Stoke On Trent Moat House

According to guest reviews, the hotel has been rated as
Best Family Hotels in United Kingdom

Use Badge

Best Western Plus Stoke On Trent Moat House Reviews

Guest reviews are submitted by our customers after their stay at Best Western Plus Stoke On Trent Moat House

7.6
FabulousBased on325 reviews

Guest reviews

  • Older travelers
    4.6

    The shower was good, it wasnt very inviting but the power was there. The room was as clean as could be just dated.

    Bed was hard and lumpy, The room was tired, The plastic toilet seat! This was an Executive room!! breakfast display was ok but the food was not, the toaster disnt work, the juice dispenser was empty and the jug (one choice of fruit juice) was warm. The pool was heavy with chlorine and very small, the picture did not provide scale. The pool was busy with children not from the hotel, no space to swim. We did not eat so no comment. The bar was very poorly staffed and they did not address the customer to advise or apologise for the delay

  • 10.0

    Comfort, cleanliness, food, staff, service, location need I go on!

    Nothing

  • 9.6

    Jane on reception was very polite and freindly and she noticed that we got a married an upgraded us to a suite. Excellent facilities

    Nothing

  • 5.8

    Nothing

    Booked a double room and got a twin and bunk beds

  • 10.0

    Friendliness of staff, well laid out comfy rooms.

    Nothing

  • Couple
    7.4

    Very good facilities within the hotel and the room was clean and spacious.

  • Family with children
    10.0

    The location of hotel was great, a short drive away from alton towers, the rooms were a good size for a family with young children. Rooms were spotless and staff extremely helpfull. Would reccommend!!

    Bed was a little too soft for me .

  • Family with children
    8.2

    A good hotel, value for money, friendly staff, and good locality for shopping, cinema, bowling and waterpark, and also fairly close proximity to Alton Towers

  • Family with children
    7.4

    Good location, hotel was very quiet and with quite good array of eateries within walking distance, went to alton towers and the directions the hotel gave us was excellant as it took you off the main route and was much quieter to get to,I would recomend this hotel for alton towers

  • Older travelers
    5.8

    Beds were comfortable and the room was clean although decorations a little tired.

  • Older travelers
    9.6

    Hotel had a very good atmosphere and staff were ver helpful and polite.food in restaurant was excellent and well presented .

  • Older travelers
    7.0

    Parking very convenient. Common parts nicely laid out and well maintained. Food in restaurant nicely cooked and well presented. Room clean, quiet and comfortable. Staff cheerful and courteous

    No 'cheap' wine (say £13-£14) in restaurant. Better emphasis on vegetarian options required. Wi-fi arrangements not very user friendly. TV a lttle elderly and channel choices a little limited.

  • Group of friends
    8.2

    Restaurant food excellent

    The beds are very uncomfortable as they are too soft. Staff very professional and polite. Unfortunately bar staff did not fall into this category for the fact that they insisted you walk round a wall to the other side of the bar before being served which I found unbelievable.

  • Family with children
    9.2

    Immaculately presented hotel. Luxurious decor and fittings.

    Double room had only been set up for one person (one bath robe, one bottled water, one biscuit etc). Informed reception of this on Saturday afternoon, but nothing was done to correct this.

  • Older travelers
    7.8

    Reception staff where the best I have ever known. Really super helpfull and thopughtful. I've stayed at some fantastic hotels inc. The Manderin Oriental Bankok and the staff at the Moat House were equally as good.

    The Hotel is based on 2 Floors...one with a reception one with another entrance so its a little confusing. I'm sure if they designed the hotel again they would keep it all on one froor.

How to reach hotel

hotel Best Western Plus Stoke On Trent Moat House - Stoke-on-Trent Stoke-on-Trent location
Show big map »

Hotel Address:

Etruria Hall, Festival Way, Etruria, Stoke-on-Trent, United Kingdom, ST1 5BQ

Get directions
Airports
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  11 am
  • Year renovated:
    2006
  • Number of floors:
    4
  • Number of rooms:
    147

Hotel Awards

UKHOTEL AWARDSRecommendedStoke-on-TrentBest Western Plus Stoke On Trent Moat House

According to guest reviews, the hotel has been rated as
Best Family Hotels in United Kingdom

Use Badge