Best Western Plus Stoke On Trent Moat House - Stoke-on-Trent

ex. BEST WESTERN Stoke-on-Trent Moat House

Etruria Hall, Festival Way, Etruria, Stoke-on-Trent, United Kingdom, ST1 5BQ  show map
 4 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Best Western Plus Stoke On Trent Moat House - Stoke-on-Trent

Wi-Fi
Parking

On-site parking

Luggage storage
24-hour

Late check-in/ -out

24-hour reception

Food/ Drinks

Bar/ Lounge area

Restaurant

Coffee shop

Fitness/ Gym

Fitness center

Swimming pool

Outdoor swimming pool

Indoor swimming pool

Spa and relaxation

Jacuzzi

Massage

Solarium

Health club

Overview

Best Western Plus Stoke On Trent Moat House Hotel offers a convenient location in a shopping area of Stoke-on-Trent. Built in 1991, the hotel is a combination of elegant architecture and contemporary facilities.

Guests can easily get to Gladstone Pottery Museum, which is approximately 7 km away. The property is in a 20-minute walk to Stoke-on-Trent city center.

Set next to a cinema, entertainment venues and restaurants, this hotel also offers an aqua park and an indoor swimming pool on site.

Manchester airport can be reached within a 45 minutes' drive from Best Western Plus Stoke On Trent Moat House Hotel.

Rooms

This attractive property features cozy guestrooms fitted with complimentary Wi-Fi, satellite television, climate control, central heating and a private safe. The rooms are designed with stylish décor and have carpet floors.

Eat & Drink

Guests can relax at the trendy Atmosphere In Our Viva bar, offering a variety of coffee and refreshments. Frankie and bennys treats guests with American meals and lies within 500 meters from the property.

Services

Best Western Plus Stoke On Trent Moat House Hotel provides conference equipment, a business centre and a copier along with 24-hour room service, concierge service and ironing service.

Relax

Steam baths and massage are available on site. On-site amenities for fitness include a gym and a fitness center.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Private parking is possible on site for free.

Year renovated:   2006.  Number of floors:   4.  Number of rooms:   147.

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Facilities

General

  • Non-smoking property
  • Wi-Fi
  • On-site parking
  • Safe deposit box
  • 24-hour reception
  • Late check-in/ -out
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • Luggage storage
  • Elevator
  • Currency exchange
  • Gift/Newsstand
  • Hairdresser
  • Beauty salon
  • Coffee shop
  • Vending machines

Sports & Fitness

  • Fitness center

Services

  • Room service
  • Self-service laundry
  • Dry cleaning
  • Wedding services
  • Hearing impaired services
  • Wake up service
  • Newspaper service
  • Bell staff/Porter

Dining facilities

  • Paid breakfast
  • Restaurant
  • Bar/ Lounge area

Meeting facilities

  • Business center
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children's facilities

  • Cribs/ Baby cots

Leisure facilities

  • Indoor swimming pool
  • Outdoor swimming pool
  • Garden area
  • Health club
  • Solarium
  • Sauna
  • Jacuzzi
  • Massage

Room facilities

  • In-room air conditioning
  • In-room safe
  • Mini-bar
  • Connecting rooms
  • Sitting area
  • Dressing area
  • Terrace
  • Tea and coffee facilities
  • Bottled water
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Private bathroom
  • Shower
  • Hair dryer
  • Bathrobe
  • Room toiletries

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • Direct dial telephone
  • Data ports
  • Radio
  • AM/FM alarm clock

Policies

CHECK-IN / CHECK-OUT

Check-in from 3 pm FREE
Check-out until 11 am FREE

Children and extra beds

All children
0 - 2 years
Crib FREE
Existing bedding FREE
All children
3 - 5 years
Existing bedding FREE
Maximum capacity of extra beds in a room is 1. 
Maximum capacity of cribs and extra beds depends on the room you book. Please check room details before you make a reservation.

Pets

Pets are not allowed.

How to reach hotel

hotel Best Western Plus Stoke On Trent Moat House - Stoke-on-Trent Stoke-on-Trent location
Show big map »

Hotel Address:

Etruria Hall, Festival Way, Etruria, Stoke-on-Trent, United Kingdom, ST1 5BQ

Get directions
City Center
  • Stoke-on-Trent
    4300 ft
Airports
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  11 am
  • Year renovated:
    2006
  • Number of floors:
    4
  • Number of rooms:
    147

Hotel Awards

UKHOTEL AWARDSRecommendedStoke-on-TrentBest Western Plus Stoke On Trent Moat House

According to guest reviews, the hotel has been rated as
Best Family Hotels in United Kingdom

Use Badge

Rooms and availability

Best Western Plus Stoke On Trent Moat House photos Room
Double Room
  • Room size:

    260 sq. feet

  • Max occupancy:

    4 persons

  • Bed type:

    1 Double bed, 2 Single beds, 1 Double bed and 1 Single bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Non-smoking
    • Bathtub
    • Air conditioning
    • + More
  • General:Free internet access
  • Safe deposit box
  • Facilities for disabled
  • Work desk
  • Ironing facilities
  • Dressing area
  • Connecting room
  • Trouser/pants press
  • Telephone
  • Bathroom:Hair dryer
  • Bathrobe
  • Toiletries
  • Bidet
  • Toilet
  • Bedding:Sofa bed
  • Dining:Coffee/tea maker
  • Media:Flat-screen TV
  • Wake up service
  • Computer hookup
  • Radio
Room Description:

Our mobility accessible double bedded rooms are furnished to a high standard, with cozy beds, free Internet, flat screen TV, tea and coffee facilities and complimentary toiletries as a minimum, we are sure you will want to stay!

Standard King Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Non-smoking
    • + More
  • General:Facilities for disabled
Room Description:

1 King Bed, Non-Smoking, Disabled Adapted Room

King Suite
  • Max occupancy:

    4 persons

  • Bed type:

    1 King-size bed

  • Check Prices
Wheelchair Accessible Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed

  • Check Prices
  • Room Facilities:
    • Non-smoking
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Safe
  • Ironing facilities
  • Bathroom:Hair dryer
  • Dining:Coffee/tea maker
  • Media:Radio
Room Description:

1 Double Bed( Non-Smoking, Wheelchair)

Standard Quadruple Room
  • Max occupancy:

    2 persons

  • Bed type:

    Sleeping arrangements for 4 persons

  • Check Prices
Room Description:

QUADRUPLE 2 SINGLE BED

Best Western Plus Stoke On Trent Moat House photos Exterior
Family Twin Room
  • Room size:

    260 sq. feet

  • Max occupancy:

    2 persons

  • Bed type:

    2 Single beds, 1 Double bed, 1 Double bed and 1 Single bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Non-smoking
    • Bathtub
    • Air conditioning
    • + More
  • General:Free internet access
  • Safe deposit box
  • Work desk
  • Ironing facilities
  • Dressing area
  • Connecting room
  • Trouser/pants press
  • Telephone
  • Bathroom:Hair dryer
  • Bathrobe
  • Toiletries
  • Bidet
  • Toilet
  • Bedding:Sofa bed
  • Dining:Coffee/tea maker
  • Media:Flat-screen TV
  • Wake up service
  • Computer hookup
  • Radio
Room Description:

Our family twin bedded rooms are furnished to a high standard, with two single beds and bunk beds, free Internet, flat screen TV, tea and coffee facilities and complimentary toiletries as a minimum, we are sure you will want to stay!

Deluxe King Suite
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Non-smoking
    • Air conditioning
    • + More
  • General:Free internet access
  • Safe deposit box
  • Work desk
  • Ironing facilities
  • Connecting room
  • Trouser/pants press
  • Direct dial phone number
  • Bathroom:Hair dryer
  • Bathrobe
  • Toiletries
  • Bidet
  • Dining:Coffee/tea maker
  • Media:Satellite TV
  • Wake up service
  • Computer hookup
  • Radio
Room Description:

Our deluxe king bedded suites are furnished to a high standard, with cozy beds, free Internet, flat screen TV, tea and coffee facilities and complimentary toiletries as a minimum, we are sure you will want to stay!

Deluxe Suite
  • Max occupancy:

    2 persons

  • Check Prices
Room Description:

[NON REFUNDABLE] SUITE DELUXE

Best Western Plus Stoke On Trent Moat House photos Room
Executive Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Non-smoking
    • Bathtub
    • Air conditioning
    • + More
  • General:Free internet access
  • Safe deposit box
  • Work desk
  • Ironing facilities
  • Dressing area
  • Connecting room
  • Trouser/pants press
  • Telephone
  • Bathroom:Hair dryer
  • Bathrobe
  • Toiletries
  • Bidet
  • Toilet
  • Dining:Mini-bar
  • Coffee/tea maker
  • Bottled water
  • Media:Flat-screen TV
  • Wake up service
  • Computer hookup
  • Radio
Room Description:

This room is situated in a quiet part of the hotel. The room offers a complimentary chocolate bar and sparkling mineral water. It also benefits from bathrobes and complimentary toiletries.

Executive King Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Non-smoking
    • + More
  • General:Seating area
Room Description:

1 King Bed, Non-Smoking, Executive, Large Room, Sitting Area

Best Western Plus Stoke On Trent Moat House Location

Legend
  • Current hotel
  • Hotels nearby
  • Other hotels
  • Airports
  • Underground stations
  • Train stations
  • Parks
  • Tourist attractions
  • Museums
  • Convention centers
  • Stadiums
  • Food and meals
  • General

Hover above the icons to see hotel photo and details.

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Route Planner
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What's nearby

Tourist attractions

  • Alton Towers3700 ft
  • Original Art Shop4300 ft
  • Middleport Recycling Shop1.1 mi
  • Slaters1.5 mi

Popular areas

  • City Center4000 ft

Places of interest

  • British Pottery Manufacturers Federation Club1.4 mi

Convention centers

  • Regent Chambers4300 ft

Amusement

  • Hot Shots400 ft
  • Odeon/Uci Ltd1000 ft
  • Mecca Social Club1700 ft
  • Waterworld 2000 Ltd1700 ft
  • Shipleys Amusements4000 ft
  • Mister Nudge4300 ft
  • Mr Nudge4300 ft
  • Gala Bingo4300 ft
  • North Staffs Regional Film Theatre1.3 mi

Museums

  • Etruria Industrial Museum3300 ft
  • Dudson Museum3300 ft
  • Potteries Museum4000 ft
  • Moorcroft Museum1.1 mi

Theaters

  • Mitchell Memorial Theatre3700 ft
  • The Regent Theatre4000 ft
  • Regent Theatre4000 ft
  • Ambassador Theatre Group4300 ft
  • Regent Theatre & Victoria Hall4600 ft
  • Stoke On Trent Repertory Theatre Ltd1.4 mi

Local attractions

  • Brampton Museum1.3 mi
    Brampton Park
  • Thyme To Cook and Tearoom1.7 mi
    26 High Street
  • The Potters Barn8.4 mi
    Roughwood Hassall Green
  • Jumbo Fun and Play1.5 mi
    Liverpool Road
  • Gladstone Pottery Museum3.8 mi
    26 Uttoxeter Road

Near the hotel

  • Dudson Museum3800 ft
    The Dudson Centre Hope Street
  • New Vic Theatre4600 ft
    Etruria Road, Newcastle-under-Lyme
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  11 am
  • Year renovated:
    2006
  • Number of floors:
    4
  • Number of rooms:
    147

Hotel Awards

UKHOTEL AWARDSRecommendedStoke-on-TrentBest Western Plus Stoke On Trent Moat House

According to guest reviews, the hotel has been rated as
Best Family Hotels in United Kingdom

Use Badge

Best Western Plus Stoke On Trent Moat House Reviews

Guest reviews are submitted by our customers after their stay at Best Western Plus Stoke On Trent Moat House

Average guest rating

7.6out of 10
Fabulous
Based on 323 reviews

Guest reviews

  • Couple
    7.4

    Very good facilities within the hotel and the room was clean and spacious.

  • Family with children
    10.0

    The location of hotel was great, a short drive away from alton towers, the rooms were a good size for a family with young children. Rooms were spotless and staff extremely helpfull. Would reccommend!!

    Bed was a little too soft for me .

  • Family with children
    8.2

    A good hotel, value for money, friendly staff, and good locality for shopping, cinema, bowling and waterpark, and also fairly close proximity to Alton Towers

  • Family with children
    7.4

    Good location, hotel was very quiet and with quite good array of eateries within walking distance, went to alton towers and the directions the hotel gave us was excellant as it took you off the main route and was much quieter to get to,I would recomend this hotel for alton towers

  • Older travelers
    5.8

    Beds were comfortable and the room was clean although decorations a little tired.

  • Older travelers
    9.6

    Hotel had a very good atmosphere and staff were ver helpful and polite.food in restaurant was excellent and well presented .

  • Older travelers
    7.0

    Parking very convenient. Common parts nicely laid out and well maintained. Food in restaurant nicely cooked and well presented. Room clean, quiet and comfortable. Staff cheerful and courteous

    No 'cheap' wine (say £13-£14) in restaurant. Better emphasis on vegetarian options required. Wi-fi arrangements not very user friendly. TV a lttle elderly and channel choices a little limited.

  • Group of friends
    8.2

    Restaurant food excellent

    The beds are very uncomfortable as they are too soft. Staff very professional and polite. Unfortunately bar staff did not fall into this category for the fact that they insisted you walk round a wall to the other side of the bar before being served which I found unbelievable.

  • Family with children
    9.2

    Immaculately presented hotel. Luxurious decor and fittings.

    Double room had only been set up for one person (one bath robe, one bottled water, one biscuit etc). Informed reception of this on Saturday afternoon, but nothing was done to correct this.

  • Older travelers
    7.8

    Reception staff where the best I have ever known. Really super helpfull and thopughtful. I've stayed at some fantastic hotels inc. The Manderin Oriental Bankok and the staff at the Moat House were equally as good.

    The Hotel is based on 2 Floors...one with a reception one with another entrance so its a little confusing. I'm sure if they designed the hotel again they would keep it all on one froor.

  • Couple
    7.4

    We were very impressed with the breakfast - by far the best I've seen in a large hotel in a very long time - well organised, fresh, well cooked and a good selection, easy to self serve.

  • Older travelers
    5.4

    The breakfast was excellent. Breakfast waitress first class.

  • Family with children
    10.0

    swiming with the kids

    swiming pool not open late enough for kids as this was an alton towers package by the time we got back pool was closed to kids

  • Older travelers
    10.0

    The staff were very welcoming and all those we came in contact with were interested in talking to us about the various gardens that we wanted to visit

    Nothing at all

  • Older travelers
    10.0

    When we travel back to the uk, we used to stay with family and friends but this time decided to go for a hotel instead. Omg, what a difference! The rooms were a nice size and very comfortable with a "proper" sized bath which hubby really appreciated and all the staff we encountered were very friendly and helpful. The big thing thought that really made our stay was the food! The breakfast was amazing...top quality and plenty of choice. Our rate also included one evening meal and that was also very nice. We ate in the bar a couple of times and I can highly recommend the steak and ale pie. All in all, I can honestly say that, thanks to the Moat House, this trip back actually felt like a vacation and will definitely be a prominent part of our travel plans in the future!

How to reach hotel

hotel Best Western Plus Stoke On Trent Moat House - Stoke-on-Trent Stoke-on-Trent location
Show big map »

Hotel Address:

Etruria Hall, Festival Way, Etruria, Stoke-on-Trent, United Kingdom, ST1 5BQ

Get directions
City Center
  • Stoke-on-Trent
    4300 ft
Airports
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  11 am
  • Year renovated:
    2006
  • Number of floors:
    4
  • Number of rooms:
    147

Hotel Awards

UKHOTEL AWARDSRecommendedStoke-on-TrentBest Western Plus Stoke On Trent Moat House

According to guest reviews, the hotel has been rated as
Best Family Hotels in United Kingdom

Use Badge